Merchant Policy

Return Policy

We practice a store credit policy for undamaged returns within 7 days. Store credit is good for 1 year. Hats are not returnable.

Phone Orders

We accept orders over the phone by calling 518-584-3543.

We will ship anywhere in the United States.

We accept all major credit cards.

Privacy

We believe that our privacy policy is one of the most important contributions our company can make to preserve a visitor’s trust in our online business practices. Saratoga Trunk will never willfully sell, trade, rent or otherwise transmit any personally identifiable information about customers to any third party without first receiving your permission. Personal information such as email addresses and the like, and any other information that is collected by Saratoga Trunk, will never be shared with anyone or any other group or organization. Any and all information collected will be treated with the utmost confidentiality. We respect your privacy at all times.